Find answers, troubleshoot issues, or reach out to our team. We're here to help.
chrome.storage.local, and the Free features need no account. While you use Orbit, the only default outbound request is for site icons: each saved link’s domain is sent to DuckDuckGo’s public icon service to fetch its logo. Open tabs, recently closed tabs and bookmarks that are only listed get a generic icon, so listing them sends nothing. A few opt-in features can be enabled from Settings — the Weather widget (your location rounded to about 1 km, or a place name you type, sent to Open-Meteo), the daily photo wallpaper (Picsum), anonymous activation analytics (event names and simple counts, never URLs or content), and optional Pro cross-device sync (active only after you sign in with Google and turn it on; it then stores your links, notes, to-dos, boards, calendar and settings in your account). When you uninstall, Chrome opens a short feedback survey whose link tells us only the extension version; your answers, and a few rough details from the link, are sent only if you submit it. Everything else here is off by default and fully described in our Privacy Policy.
If Orbit Station doesn't appear when you open a new tab:
chrome://extensions and check the toggle.Your data is stored locally in Chrome's storage. Data can be lost if:
To prevent data loss, we recommend periodically exporting from Settings → Data → Export configuration (JSON). The file holds your workspaces, links, tab stacks, galaxies and settings; notes, to-dos, boards and calendar entries aren’t in it, but with Pro sync on they are kept in your account too.
The weather widget uses your browser's geolocation. If it shows the wrong location:
Quick Add (⌘⇧A) and the other new-tab keys only work on the Orbit Station new tab page. The shortcuts that work from any tab — stack launch, Session Capture (⌘⇧0) and Save for later (⌘⇧L) — are managed by Chrome. If one of those doesn't fire:
chrome://extensions/shortcuts and check that Orbit Station's shortcut is set.Can't find what you're looking for? Send us a message and we'll get back to you within 24 hours.
Thanks for reaching out. We'll get back to you at the email address you provided within 24 hours.
You can also reach us directly at support@orbitstation.app